NYC Health + Hospitals/Gotham Health, Roosevelt

The staff is very friendly, especially the lab technician; Karla camero villaroel she makes me feel calm when she's about to draw blood. The mammography technician is also very kind. I really like this clinic! Thank you so much, Doctor John Lupoli. Thank you so much for your advice

I went on a Saturday today 2/28 to get my second vaccine and front desk woman is just not helpful and has an attitude. I came in asking that no one answers the phone to make an appointment. She said, sorry it’s just the way it is. She said it’s better to just come in. I thought why would you have the phone and not answer but instead waste time to come in just to make an appointment? I asked for a dentist appointment and she said it’s not until October which I know there are earlier dates. Soooo, not did I not get my vaccine because they miscommunicate that you can only come in a weekday to get your vaccines but did not get a dentist appointment. Total waste of time, and dealing with unhelpful front desk. Last time I went front desk is nice and helpful so not sure about this one. SMH