D K (Styxx)
Everything about my experience was amazing! Pre-appointment communications was on-point! The coordinator reached out to me after I submitted my request for an appointment online - same day - and secured me an appointment the same day and communicated every step clearly and checked my insurance eligibility an was very transparent and answered all my questions. Checking-In: Greeted warmly at check-in and gave me the run down of what to expect for today’s appointment - she is an example of how every clinic’s front staff should be (first and last impression - amazing). Treatment by Dr. Marshella Thomas - THE BEST! She is very dialed in - her consultation and assessment was paired with in-depth patient education that made me feel 100% secured with my treatment because her #1 priority above all else was my safety with treatment. She explained and talked through every step of the way before and during treatment. Was very clear with post-treatment and best practices. They followed up with email and reminders. The best experience all together!

