Alexa Kiana
I had a confirmed 10:30 AM appointment today and arrived on time, only to find both the outside and inside doors locked and no staff present. There was no notice of closure, no cancellation, and the posted hours clearly state 8 AM–1 PM. It was 0° outside, and I was left standing in the cold for no reason. Scheduling appointments for a day no one is working—and failing to notify patients—is completely unacceptable.

