NY Partners Ophthalmology 眼科醫生 - Sophia Siu M.D. 蕭若詩醫生 - 紐約綜合專科

I saw Dr. Do for an eye check up / optometry appointment and had an exceptional experience. She was extremely thorough with my assessment and was so thoughtful with addressing all my questions. I have never had such a positive experience with a doctor explaining everything so comprehensively. Thank you so much Dr. Do!

Went for an eye appointment yesterday. Everything was fine until the retinal imaging. The technicians were professional and patient, then some guy suddenly took over. I’m not sure if he was an assistant or a tech, but he was obviously inexperienced. I was fine with that since I wasn’t in a rush, but he was rough and kept making excuses. He pressed my head hard while operating the machine. His shots failed but he blamed ME, saying I should’ve spoken up. Like, YOU’RE controlling the machine and shoving my head around, how is that on me? I finally asked to switch back to the lady. He tried to refuse, asking what the problem was. I said you’re making me uncomfortable and had to ask again before they switched. The imaging was done smoothly and quickly after that. Unprofessional, rough, and constantly shifting blame, don’t want people like this touching me again.