Bella Grace
Was on the phone with someone exhausting. I didn’t have my WC information ready, which was my fault. Instead of patiently telling me what she needed and telling me to call back, she rushed me, laughed condescendingly, told me I should have had it ready. I eventually just hung up and didn’t call back. Healthcare is so emotionally taxing and frustrating, and you don’t need people who are going to exhaust you

