New York University

The NYU Dentistry Flatbush extension is conveniently located with easy access via public transit, making it highly practical for Brooklyn residents. The reception team operates with notable efficiency, maintaining smooth check-ins and clear communication. Trisha, in particular, consistently delivers prompt, accurate service and demonstrates a high level of professionalism that sets the tone for the entire visit.

PROS: Clean environment, pleasant dental professionals, great downtown Brooklyn location, when appointments are finally scheduled you are seen on time. CONS: Scheduling is ridiculously unprofessional—it took months to complete a simple replacement crown procedure that should have taken at most 2-3 weeks. One implant took a full year solely because of their scheduling issues. The billing procedures are ad hoc, the prices and balances change on each visit without discernible cause. They are virtually unreachable by phone unless they call you. I suggest that they be used for simple cleanings only unless they work out their poor scheduling, administration and customer service.