NYU LANGONE is the only hospital our family will use, especially after the A+ experience when expecting our first child.
This one will take some time, but I have to express how we feel.
We learned we were with child right as the pandemic shutdown. We made several calls to pediatricians around the city, and most of them gave us excuses why they wouldn't take us as patients; age of the mother, "risk factors", etc., after some independent research we decided to try NYU.
From the first experience, my wife was treated with the utmost of respect. Every phase of the process was explained in great detail, every doctor, nurse, and medical professional did not hesitate to repeat anything we didn't understand, and handled my wife's concerns with respect, kindness, and dignity.
Out of the dozens of people that were a part of her natal team, there was one doctor who did not act professionally toward her - we had a telehealth conference and at some point when my wife was asking a question, the doctor laughed and disregarded her question. I immediately voiced my objection to her, and before the day was over she was removed from her care team. The other doctors apologized for this, and there was never a repeat of this treatment.
The day we checked in for her delivery was nerve racking and (I'll admit) frightening. Everyone we met and worked with treated my wife better than royalty. We spent a few days in the hospital after delivery for several reasons, but each day passed with more care and compassion. By the time we checked out, we had our beautiful baby boy and I had my wife; as healthy and as safe as when we checked in.
We will forever remember the wonderful doctors, nurses, PAs, and all staff that made this the finest experience it could be.
ALL of our medical needs are through the NYU system - we would go to no other hospital if we could help it.
If you're reading this and are considering having a baby, BYU is for you.
