New York Society For The Relief Of Ruptured & Crippled Maintaining

Horrendous customer service -- would not refund a $15 fee after charging an account the same fee 10 times in a row because it was already issued once in the last calendar year. More or less a Netflix subscription without any actual product/service There is no reason why anyone should not be using a modern, fee-less digital bank for their personal checking -- if one wants a relationship with chase, they should just go through Chase Wealth Mgmt. Submitted a CFPB complaint online in 5min and only did they call back.

One month of back and forths - Chase Metrotech will not honor promotional code for opening a business account. I'm a 28 year chase customer with personal banking, IRAs, equity, and IRA accounts for my 21 and 23 year olds. They sent promo mailer to open up biz acct, $300 value to my now Dallas address but I opened account in Brooklyn where my LLC resides. Over the past four weeks, I have made multiple calls (more than two hours total) and was told today that Chase cannot honor the promotion. I appreciate that the local Dallas team (Johnathan and Harvey) and Brooklyn representative (Jared) attempted to escalate the issue, but the effort and cost to reach a “no” outcome seems disproportionate for a simple promotional adjustment—especially given my long-standing relationship with Chase. Going with another account will certainly cause friction in my automatic payments. Unless you can satisfy, taking my business needs elsewhere. Walk it like you talk it, "The right relationship means everything". sounds like B.S.