Emmy
EDIT: I spoken to a really kind representative who took my complaint seriously and said they'll take action so changing to 5 stars, but leaving my original review here so people are aware of this staff member if visiting the ER everyone was friendly and helpful EXCEPT one girl named ANIYA. i will be calling to report her attitude and behavior, it was unacceptable. She was utterly disrespectful to MANY people in the waiting room/ER area and when my mom asked a follow up question she yelled at us that she didn't like repeating herself. There are many nurses/doctors who are way busier and have no problem repeating themselves and she already was shaking her hand and rolling her eyes over nothing! My grandma who was the patient doesn't know English, and everyone there is either sick/in pain or worried-the last thing we need is a staff member giving so much attitude. She would argue with me but then walk away because she couldn't handle it when I called her out on her nastiness to not only me but how she treated people all day! I will change my review to 5 stars once I know matters will be taken action towards Aniya.

