New York Allergy, Dr. Erin Banta, MD

Very friendly staff. Made my daughter feel very comfortable and relaxed. The doctor was very nice also. She explained to me in detail what the plan was going forward. Great job. I’m reading the other reviews here and my experience was much different than most of the other reviews. I didn’t wait long, they were very nice to me and my daughter. The PA who was a female was extremely nice and helpful.

I had to get my lab results to them because they weren't able to call BioReference to get the results. I was told to e-mail the reports. When I got there, at each step, the person told me they didn't have the reports, and I had to explain to each person at each step that I had in fact sent the reports and that the previous person at the office saw them. I spent 90 minutes to see the doctor, who after five minutes looking at the reports on his phone told me he did not have the expertise to interpret the lab results, and the doctor who could just left the practice. When I asked about the out-of-range values in my report, he said he did not seem them on the report, despite my having them on my phone. What a profound waste of my time. When I called to make my followup, they could have told me no one there was qualified to continue my care.