Nassau Street Dental Associates Llp

I had the pleasure of having Steven as my dental hygienist about a week ago, and I can honestly say he exceeded my expectations. Even before my appointment, my coworkers spoke highly of him, and now I understand why. Steven did a great job and was extremely thorough and gentle throughout the entire visit. He took the time to show me the correct way to floss and provided a lot of helpful guidance on how to better care for my teeth at home. His professionalism, patience, and attention to detail really stood out. I also want to recognize Camille, who was incredibly helpful in providing all the paperwork and assistance needed for my insurance claims. She made the process smooth and I got my re-imbursement. Overall, Nassau Street Dental is a great practice with friendly, knowledgeable staff and excellent dentists. The entire team creates a welcoming and professional environment, and my entire family always feel well cared for. I highly recommend them. Keep up the good work Nassau Street Dental.

I cannot stress this enough: do not go to this dental office. What happened to me goes beyond a simple mistake—it shows a level of carelessness and incompetence that is honestly alarming when you’re dealing with something as serious (and expensive) as dental work. A dentist at this office used 10-month-old X-rays to make a referral for a root canal… on a tooth that had already had a root canal just four months ago. That means one of two things happened: she either reviewed the wrong X-rays or failed to ask even the most basic questions about my recent dental history. Either way, that’s unacceptable. Because of this, I was led to believe something was wrong with the wrong tooth. Trusting the “expert,” I moved forward—only to end up getting a root canal on a completely different tooth that likely just needed a filling. Let that sink in. When I called the office to address this, the front desk staff—who are consistently unfriendly—treated me like I was inconveniencing them just by asking questions about my own care. It gets worse. The dentist called me back and initially doubled down, telling me I was wrong and insisting I had never had a root canal on that tooth. I literally had to explain, “I can feel the crown—I had this done over the summer.” Only then did she finally recheck and realize she had been looking at outdated X-rays. Then came the apology. At that point, the damage was already done. Mistakes can happen—but this wasn’t a small oversight. This was a chain of errors, poor communication, and dismissiveness that resulted in unnecessary dental work and significant cost. I personally know four other people who used to go here and have since left—and not because of my experience, but because of their own negative ones. This place has a pattern. You are trusting people with your health, your body, and your money. You deserve better than rushed decisions, outdated information, and a staff that treats you like a burden. Please, go somewhere else.