Mobile Optometrist Pllc

I came here with a pair of eyeglass frames that my grandmother gave me shortly before she passed away — they are priceless to me. When I explained this and asked a few simple questions to be sure they wouldn’t be misplaced, the manager, Ali, was cold, dismissive, and very unprofessional. She brushed off my concerns and even told me that if I didn’t stop asking questions, she wouldn’t work on my glasses. A couple of minutes after I left, she actually called me to say she refused to do them altogether. As someone who has worked in healthcare for 11+ years, compassion and respect matter deeply — and I left this place feeling hurt, disrespected, and shocked by how poorly I was treated. I would strongly urge others to think carefully before trusting something meaningful here.

I went to Dr. Cohen to get fitted for contacts. My appointment was scheduled for 5:10, I was called up at 5:55. That was the only downside. After getting fit for contacts, the doctor directed me to one of their specialists that assisted me in placing the contacts in/out of my eyes. They were very patient and all very happy and friendly. I loved my experience here other than the wait time.