Mmc Co Op City At Bartow

This place is absolutely terrible. Do not bring your child here. They are always running out of vaccines. If you get there five minutes late, they won’t see you. Front desk The Hispanic lady is very rude. Took my son for an appointment and the doctor left early and no one thought to call me. After I left work early. Then there were two other doctors there and they said none of them can see me either. Management did nothing to help and told me there was nothing they can do. My son was due for his shots and they just don’t care. The place needs to be shut down. That is no way to treat anyone especially mothers with baby’s

Whatever you do. DO NOT COME HERE AT ALL FOR YOUR MEDICAL CONCERNS. You can find better. This clinic is unprofessional, unorganized, and clearly needs ALOT of improvement. Let's start off first with their high caller wait times. On two separate occasions I had waited TWO hours to finally speak with a person at the front desk. Both times to schedule an appointment. The first time I gave up because I was busy and in a rush to take care of other priorities. The second time I had enough time in the day to wait on hold, and after waiting so long I was finally able get in contact with someone just to schedule an appointment. Which brings me to my second complaint, the lack of available appointments. After waiting over the phone to get an appointment, I was told there were no available appointments at this time by the receptionist. I called them early October to schedule an appointment in November. You mean to tell me they can't find any availability a month ahead of time? Ridiculous. I am now in the process of having my medical paperwork released, so I can switch to another primary care doctor at another clinic. However this is also an issue. I called the front desk again to get the paperwork, making this the third time I had to wait an excessive amount of time to reach customer service. I got the receptionist and she said that the paperwork would be emailed to me. That was over 7 DAYS AGO. I'm still in the process of getting that sorted out. If I can't get that done over the phone. Then, I will go in person to handle that issue. Overall, find another clinic. Preferably one that won't take up to 2 HRS to answer a call, and actually has good customer service. If I could give this place zero stars I would. The current rating of 1.9 out of 5 stars is too generous for this clinic.