Mercy Drive Inc

This agency has a great staff! The people in the Forest Hills location are so welcoming and helpful. They have so many different services to provide, and they are very organized as well. I've had an amazing experience with Mercy Drive!

While the Forest Hills staff works professionally with you. The Bronx office for the training does not. Their very rude and needs training in interpersonal skills. Even the manager was nasty. No one knew anything. The direvtor told you one thing and the staff worjing in the bronx said they sont care. After travling fir 2 and a half hours to get there. I should not have had eyes rolling and me or spoke to they way the staff spoke to me and others who came in after me. They need more communication between themselves. After that happened I called the queens office for help and kept getting placed on hold or no one answered. Their nice to get you to go in to the orientation and training. When something happens with their co workers in the Bronx they no longer care. I do not recommended this non profit agency because of how I was talked to and treated by the staff they have working. Their only looking out for each other. Not the you. I am not willing to work for a company who treats others the way they do. I felt like I was less than because I went their for training and not apart of the organization. Pros: They pay you for orientation and training. Cons: not humble at all. Needs training in how to have great interpersonal skills and customer service skills.