+MEDRITE Midtown West Urgent Care - Manhattan

Came in for an 8 am appt and receptionist ignored us. When we asked to check in she told us to use the kiosk even though I’d already pre-paid and checked in online. Upon further questioning she reluctantly booted up her computer, then told us that the provider was stuck in traffic. At 8:45 am the provider strolled in with a fresh coffee that he’d evidently stopped for. At 8:55 we were finally seen, not even by the provider, but by an assistant. Finally, the provider came in, didn’t even bother doing an exam, just referred us for x-ray. Also, the lights in the waiting area are painfully bright. If it were any one of these things it wouldn’t be a big deal, but taken together it’s not a good sign. Will try one of the other Medrites next time I need Anthem-covered urgent care.

Amazing experience. I went in, waited 5 minutes, saw the doctor within 5 minutes after that, and had meds in hand within 20 minutes. Efficient and was covered by my insurance so I only had to pay a small copay. Staff was nice and efficient. Doctor came in for 1 minute, listened to me, and prescribed the meds. I appreciate this efficiency that is so often lacking in u.s. healthcare. Thank you!