Medical Offices of Manhattan - Upper East Side

I had my first appointment with Dr. Julian recently, and I was genuinely impressed with the whole experience. The waiting area was clean, bright, and very tidy and well-kept. This environment and comfortable seating made the short wait much more pleasant. The staffs were polite, helpful, and made check-in quick and easy. I appreciated how smoothly everything ran. When I met Dr. Julian, she immediately made me feel at ease. She was friendly, approachable, and took the time to ask questions and really listen to my concerns. She explained things in a way that was so easy to understand and was very patient with me. As a first-time visitor, I was a bit nervous, but the whole experience was smooth and reassuring. I left feeling informed, cared for, and confident that I'm in good hands. Highly recommend this medical facility and especially Dr. Julian to anyone looking for a thorough and compassionate doctor.

Avoid this place at all costs. The high 4.7 rating feels misleading—it’s hard to believe it reflects genuine patient experiences. They require you to keep a credit card on file, assuring you that no charges will be processed without your authorization. However, they later send emails stating they will authorize charges to your card themselves, which feels contradictory and concerning. The doctors seem rushed and unprepared. Time with an actual “doctor” last only a couple of minutes, and it doesn’t appear that they review your chart beforehand. Despite the brief and unproductive visit, you’re still billed for an additional charge for the interaction. They will tell you that you need to get your heart further reviewed because something looks just a little bit off. And next thing you know you’ve had 4 add ons to the appointment that you didn’t need. I was fasting all day, you would have thought they would have had me done my blood work when I got there. It was 2 hours of nonsense later. The lab department is even more disappointing, cramped, unclean, and extremely uncomfortable. I was stuck twice and they wiggled the needle in my veins. I’ve never had a more horrific experience. There are far better options out there. I strongly recommend choosing another provider.