Marina Matatova Do Pc

The receptionists at this place are horrible, the doctors forget to put a note for your prescription then you have to once again deal with the receptionists to ask them to add the note. I’ve been going here for years because they were bilingual but it’s not worth the disrespect from the receptionists. They are moving to Ahava now beware it’s still the same staff and they are ignorant and rude! They seriously get upset if you have any problem with your prescription which is caused by the doctor. Also you have to wait about 40-50 minutes after your scheduled appointment time because they tend to overlap and overbook if not, I guess they just don’t run on schedule. One of the receptionist even started yelling at me while I was trying to fix the prescription note at the pharmacy one time insanely rude and unprofessional. I was also denied an appointment time by one while the other didn’t know and she booked me in the time I was denied AKA they had the appointment but she didn’t want to give it to ME. Do not waste your time with these rude people there are other dermatologists that will provide the same service without the disrespect.

I called last week to schedule an appointment and someone of the staff didn’t schedule it for some reason, I called today again and one of the ladies picked up the phone, she told me I am very busy what do you want ? And I said I want to schedule an appointment and she was very upset (I don’t know why)and I said “ I am calling because I need to see my doctor “ and she didn't schedule my appointment either, then she started yelling at me, I haven't been able to receive my medicine because of this lady, I want you to listen to the conversation on the phone that I had with her, she never let me talk and she was very rude to me without any reason, I am very disappointed with this place. I don't recommend anyone to go there.