Manhattan Optometry And Ophthalmic Dispensing Pllc

Very frustrating and expensive experience. I came in for simple blue light glasses for work and was required to go through a full eye exam, which felt unnecessary for what I needed. I was then strongly pushed toward additional upgrades and options that significantly increased the price. I was quoted nearly $800 for glasses, which felt excessive and sales-driven rather than based on my actual needs. I ultimately paid $300 for lenses alone. Later that same day, I went to LensCrafters and purchased two pairs of Polo glasses for the same price. The difference in transparency and overall experience was night and day. Customer service was disappointing, and the no-refund policy only added to the frustration. Based on my experience, I would not recommend this location.

I really wanted to like Cohen’s Fashion Optical 1505 Third ave, but my experience was frustrating and expensive. I ordered reading glasses and, every line of text had a yellow line underneath and a blue line above. The lenses were also unusually thick and heavy. I paid my insurance portion plus $250 out of pocket for the lenses, and the store remade the glasses three times. The issue never improved. I was then told I’d need to pay an additional $500 for thinner lenses that would maybe fix the problem. At that point I felt stuck: I’d paid a lot for glasses I can’t use. Ironically, a simple $5 pair of readers from Amazon doesn’t produce the colored lines and works better for everyday reading. I appreciate that the staff kept trying, but the end result was not usable for me, and the suggested extra charge after multiple remakes didn’t feel fair. I’d recommend clear, upfront discussions about lens options, costs, and return/redo policies—and testing lenses in-store to confirm the optics—before committing. Unfortunately, I can’t recommend this store based on my experience.