Maimonides Children S Center

I am currently staying with my child in the pediatric department at this hospital, and I am very disappointed with the cleanliness standards. The refrigerator is dirty, the trash is often not taken out until late in the evening, and the microwave is extremely dirty. Today I had to wipe it down myself before heating food for my child. This is a children’s unit where sick children are being treated, and proper hygiene should be a top priority. The level of cleanliness is unacceptable for a pediatric hospital environment. I hope management addresses these sanitation issues immediately to ensure a safe and healthy environment for children and their families.

I am formally reporting a deeply disturbing experience at Maimonides Medical Center involving medical neglect, professional misconduct, and discrimination based on language proficiency.Chronology of Events:Failure to Provide Language Access: Upon arrival at 11:40 PM for my wife’s severe Shingles pain, we used a phone app to communicate. Dr. Ryan Lebuhn briefly examined her rash but left without providing any professional translation services, despite our clear inability to communicate in English.Extended Neglect in Room 83: We were placed in Room 83 for nearly two hours without any medical check-ins. During this time, I approached various desks three times for help. Each time, I was dismissed. Staff at the inner desk claimed I "had to wait," while staff at the outer desk claimed it "wasn't their responsibility." The front reception simply told me there was "no Chinese translator available" and I must wait for the doctor.Indifference to Suffering: While my wife was crying out in pain from shingles-related nerve damage, I witnessed Dr. Lebuhn making personal phone calls and walking around aimlessly. Other staff members at the nursing station were laughing and joking. When I begged them for help, they repeatedly replied, "I don't know, I don't work in this section."Professional Misconduct (Dr. Ryan Lebuhn): Desperate, I located Dr. Lebuhn and asked who the ER supervisor was. He claimed he was the supervisor. When I questioned his identity, he aggressively slammed his ID badge onto the table in an intimidating manner. I have never witnessed such unprofessional behavior from a medical professional.Improper Discharge: Shortly after, we were given discharge papers and prescriptions via a phone translator. When I protested that my wife was still in severe pain and had received no medication, Dr. Lebuhn lied, stating a nurse would provide it. However, the nurse only applied a topical patch. When I asked why no oral medication was given, she stated it was not ordered in the system and we had to go to a pharmacy the next day.