Woody Li
I do not recommend this clinic. The doctor seems professional, but the service here was poor in almost every part of the experience. The front desk staff came across as arrogant and sometimes rude. When I asked whether I could get a digital copy, I was told, “I already gave you the printed version—why can’t you just take a picture?” That kind of response really made me uncomfortable. The doctor also did not take enough time to explain his decisions. He may be knowledgeable, but professionalism is not just about giving a prescription. Patients should also understand why certain things matter and what’s the principle/impact behind decision. I did not feel that level of care here. Communication after the exam was also disappointing. After my initial examination, I waited nearly three weeks with no update about when to pick up my glasses. I finally called the office myself, and they said they had tried to call me a week earlier but could not reach me. Even so, there was no voicemail, no follow-up call, and no email. Just one call… Overall, the experience felt dismissive and poorly managed. A business, especially a medical office, should treat every patient with respect. That was not how I feel here.