Long Island Jewish Medical Center

Ms. Jacqueline Lovell, How do I truly thank you? How do I show my appreciation for helping me regain focus during one of the hardest seasons of my life? Ms. Jacqui is truly one of a kind. When I say she helped me, I mean it with my whole heart. Some of my struggles have been deeper than what most people could understand, yet she handled them with patience, compassion, and strength. Ms. Jacqui helped me trust again. She helped me hope again. She helped me feel comfortable going out in public again. She helped me open up in ways that not even my own mother could get me to. She is a phenomenal woman with a heart of rare gold. I love Ms. Jacqui so very much, and I am beyond grateful for her guidance, her kindness, and her belief in me. At this point she is overqualified — send her to the moon and back! Thank you for being such an extraordinary person in my life.

My little sister 17 had schizophrenia and every week they were changing her prescriptions. We’re also family oriented and we told them she has extreme social anxiety if we can spend more time with her (they didn’t care). I had to fight with them for at least an extra hour. She would just walk around all day and they would say she’s okay because she’s not “yelling”. Some nurses would tell me she ate then the psychologist would say she didn’t? It was such a horrible experience. She lost like 20 pounds being here. Then if I told them she ate lunch and specifically what she would eat with me… they would stop sending her to the ER? Why? Then they try saying it was MY fault ? Excuse me? You’re supposed to keep track of her daily calories.. I’m telling you how much she’s consuming. If she’s not hitting her daily calories WHY ARENT YOU TAKING ACTION? Why isn’t everyone on the same page here? And the constant changes of her medication every week to suggesting ECT. We told them that her doctor from outside of this country had her on a specific medication.. and instead of continuing that medication.. they were like we gotta start her on the process all over again. We literally had to fight to get her out. And guess what? Took my sister back to Ecuador and she’s thriving gaining weight and back to herself. Please please please I beg don’t send your child here especially if they have schizophrenia. They will be isolated. Also most kids are there bc they got in trouble in school or something. Some were also bullying her (mean kids obviously). I can go on and on… but if your kids are suffering from depression anxiety etc.. please put them into hobbies and spend time with them. This place is absolutely not it. I’m not gonna say who but even some staff members (the good ones) would beg us to take her out.