Lm Medical Pllc

Mixed feeling about this visit. The office staff were lovely, the practice was clean & modern. The doctor I saw was very polite and friendly. HOWEVER, I just felt the whole practice is geared to selling. Firstly it wasn't the doc I had booked, i never like bait & switch. Then i felt there really wasn't a detailed skin examination it was incredibly brisk. Most of my questions were responded to with a sale suggestion of another service or product i could buy at their office. While i actually appreciate other services to purchase at some point I would have liked to have met with the Dr i booked and one that really scrutinized my skin/hair more or offered more solutions that my insurance would cover first and foremost. I won't return it wasn't for me, but great if you want to purchase 'extras'.

I was excited for my appointment after reading great reviews about Dr. Morgan Rabach, but I wasn’t seen by her despite booking with her on Zocdoc. No one informed me of the change. The provider I saw was polite but only took photos of my skin and recommended I replace nearly all my products with their in-house brand, except my sunscreen. The products were expensive, and no other brands were suggested. I was told to start using Vitamin C daily (I had never used it before) and restart Tretinoin, which I had stopped for the summer. This quickly damaged my skin barrier and caused irritation. I now believe I should’ve been told to introduce the Vitamin C slowly. I also reached out afterward for other brand recommendations and never got a reply. Overall, the visit felt rushed and focused on selling their products rather than giving thoughtful, personalized care. I wouldn’t return.