Cathy T
I left my dental appointment feeling uncomfortable and unhappy. The female staff members were polite and helpful, and I appreciate their professionalism. However, my experience with the doctor was disappointing. Her manner came across as rude, and I did not feel respected as a patient. My daughter felt the same way—she also found the doctor to be impatient and rude during her visit. This made the experience even more concerning for us. It was especially noticeable because I overheard the doctor speaking to another patient, who seemed to be someone she knew, in a much friendlier and more respectful way. The difference in tone and attitude was very clear. I have never experienced this kind of service or such unprofessional behavior from a doctor before, especially during a medical visit. As a patients, we expected to be treated with the same level of courtesy and respect. Unfortunately, that was not our experience, and it left us with a negative impression. We have since found another dentist in Chinatown where we feel comfortable and treated with respect, without any attitude.