LensCrafters Optique

I had a glasses emergency with the only glasses i can use for work .. and i stopped at Lens Crafters on columbus circle .. even though i bought them somewhere else … Maurice helped me and fixed them very efficiently and graciously and saved me so i can play my violin at lincoln center tonight where i m playing sleeping beauty at new york city ballet tonight and all weekend … without Maurice’s help i would be unable to do a great job !!!!! He didn’t even charge me … He is a lifesaver… career saver … my super glasses hero !!!! Also the other people in the store are lovely friendly and have an awesome vibe … i highly recommend it to anyone who needs any eye glass needs… Laura Corcos Oatts

We had such a wonderful experience today. My daughter lost a tiny screw from her glasses at school, and one of the lenses fell out. Even though we originally purchased the glasses at a different optical store, Maurice kindly helped us right away, fixed everything perfectly, and didn’t charge us anything. We were truly touched by such kindness and professionalism. We have also purchased glasses for my daughter from this salon before and were very happy with the service then as well. Excellent customer care, warm attitude, and people who genuinely want to help. Highly recommend!

My father broke the rim of his glasses within hours of boarding a flight, which would have been a huge nightmare, and the whole LensCrafters team couldn’t have been more helpful in solving our problem. Our optician Ifeoma understood the urgency and took care of the glasses right away. She fixed the glasses in about 15 minutes and this service was free of charge. This was my first time visiting a lenscrafters store and I’ll be recommending it to everyone I know. We are very grateful for Ifeoma and the team.

⭐️⭐️⭐️⭐️⭐️ I had my eye appointment this past Sunday, and honestly, it was one of the best experiences I’ve had in years. The staff was incredibly kind, welcoming, and attentive from start to finish. Everyone was smiling, respectful of my time, and genuinely focused on making sure I felt taken care of. I never felt rushed or pressured to make a purchase, and all of my questions were answered thoroughly. My eye doctor made the experience especially great. For the first time, I felt like the appointment was truly collaborative. He listened to my concerns and goals, took my feedback seriously, and worked with me to find the best prescription for what I actually needed. It never felt forced or one-sided. Overall, an easy five-star experience. I’ll definitely be returning to this location for all future appointments.

Went in for contact lenses out of emergency and was told by staff that a prescription is needed and the shop does not carry any lenses in stock. We travelled from Germany so this is definitely new information. There’s actually a doctor onsite at LensCrafters who could do eye test and prescribe contact lenses but the staff at the shop didn’t mention it at all when we were there for the first time. I mean… at least offer the option of prescription and we can try our luck at another shop for the lenses? Didn’t find the staff friendly nor helpful.