Knickerbocker Dialysis Inc

Very unprofessional and rude. I’ve been going here for years when I was younger and the kid doctors were very nice. As soon as I turned of legal age, I was moved to adult doctors and they were very rude and acted like they didn’t want to be there. I know work can be stressful and not everyday you can put in your all, but at least a smile or a few jokes here and there would make the patient feel welcomed and want to come back. They snapped at my mother and lacked good communication skills. No hospitality or kindness. This has caused me to switch my doctor because they were so rude.

One star is far too much grace. This has to be the worst staff in the Davita organization. ALLEGEDLY the head nurse likes to keep patients in check by indirectly threatening "accidental" air embolism. I understand that ALLEGEDLY the head nurse Lynn gives first priority to patients who offer her gifts and/or whom she considers friends. I will never understand the concept of entering the medical field to not be of proper service to those who require medical assistance. Dialysis is no joke. One must have some level of passion for people if they are to be a nurse. Everyone seems to be covering for one another in this staff. It's difficult to reach anyone via phone, and when I go in-person to check-on what's the problem it seems like they are placing blame on patients. The facility is so quick to send patients to hospital instead of dialysing the patients in a timely manner. My father is too petrified to speak up as he fears the facility staff will retaliate. This is NO way for a dialysis patient to function, especially an elderly patient . . . and a high risk patient at that. PLEASE DO BETTER. BE HUMANE!!!!