BRIDGET RODRIGUEZ
Every time I call to make an appointment the staff sounds like they are rushing you off the phone. Today was the ultimate when I was trying to ask about a refill until my son could get to the appointment date, since she wasn't done on her end, she yelled saying "wait wait wait" I stopped talking and waited for her to finish then when she was ready, I asked her why was she so unprofessional to tell at me instead of stating that she was not done and to give her a second with a please after in a nice friendly matter. She didn't want to hear it so I ask for a manager and she said she was a manager I was appalled in disbelief to think that as a manager she would talk to a patient that way. With that being said I told her to forget about my son ever stepping foot in that office and I'm getting another doctor. I understand there's a language barrier but there's no reason not to be nice and friendly to your patients no matter what language you speak. She was frustrated and she took it out on the wrong person. It is a shame if this is a good doctor with bad staff that keeps people from coming to your office. Teach your staff some manners.