Jing Xu Md, Pllc

If you value your time and your sanity, do yourself a favor and avoid this office. Despite moving to a larger space, absolutely nothing has improved. Here are the reasons why this office is not the best to go to see a doctor: 1. You’ll be lucky if you’re seen anywhere close to your appointment time. Even with the new location, the wait times are insanely long. You should expect to spend hours in the waiting room. If you have something to do outside of this office for that day, forget it. Your day is gone. 2. The office moved to a bigger space, but the inefficiency is still the same. The staff loves to take their time on everything and the patient flow is just as disorganized as before. Bigger space, but still a total lack of attention to detail or improvement in patient experience. It’s frustrating to see no effort made to fix the root issues. 3. There’s simply not enough help to handle the number of patients they see, and it shows. You’ll be left waiting, not just in the waiting room, but in every step of the process. It’s like a constant game of “hurry up and wait”—except you’re not getting anywhere. 4. If you think you can pop in for a quick visit with or without an appointment —whether it’s for a routine check-up or a blood draw—think again. No matter how straightforward your needs are, you’ll end up spending far more time here than what is considered a reasonable amount of time. 5. After repeatedly dealing with long wait times, poor organization, and slow follow-up, it became clear that this office does not value and respect patients’ time and health. I’m moving on to a new primary care provider, and I’d strongly recommend that anyone considering this office or currently a patient here do the same.

I have been seeing this provider since 2020 for management of Hashimoto’s disease. Over the years, I have not experienced meaningful improvement in my symptoms. Appointments consistently involved extremely long wait times — often around 4 hours before being seen. This happened repeatedly and was especially difficult while dealing with chronic fatigue and flare-ups. My main concern is that the focus of care seemed limited strictly to lab numbers related to hypothyroidism. While thyroid levels were monitored, there was little to no attention given to the broader symptoms of Hashimoto’s as an autoimmune condition — including fatigue, inflammation, flare-ups, and overall quality-of-life impact. Despite clearly explaining how significantly my symptoms affect my daily functioning, I did not feel heard or supported. Recently, I requested a medical note due to worsening symptoms, and it was declined, even with a documented history of this condition. I was hoping for a more comprehensive and patient-centered approach that addressed both lab values and real-world symptoms. Unfortunately, that was not my experience Reply to below comment : I appreciate the response. It was about feeling that my overall autoimmune symptoms — including fatigue and flare-ups — were not fully addressed beyond lab values. I respect professional standards in medicine. At the same time, patients with chronic conditions often hope for a more holistic discussion of how symptoms affect daily functioning. Even though she is doctor herself to be sick it should be visible from outside which is insane. My review reflects my personal experience over several years of care.