InFocus Eyecare Brooklyn

❤️ my sons first visit went great. It was busy but the line was moving quick, didn’t have much to do today as It was my day off from work. The staff and doctor were amazing! Thank you for a great first visit! Keep in mind though, It is in a location that has a lot of traffic foot work, they also accept most insurances including Medicaid, this location will definitely be busy from the moment they open and close! It does get very crowded and busy but seating is available, so make your appointment when you really have the time and energy!!

Dr. Wong is fine. It seems she's extra nice to compensate for everyone else's horrible behavior. The people in the back are some of the most unprofessional humans on the planet. They sit you down at a machine and don't tell you anything and yell at you for having to rerun the machine tests. They are too busy chatting with random people who pass by and say hi instead of doing their job. It's also very hard to understand what they are saying and they seem to get upset about that. I have ALWAYS had someone tell me what the machine was going to do and walk me through the process. These guys must have 0 training. They were also late to the appt by 45 minutes. No one was before me and the machines were not occupied. So why is there such a delay? Everything should have been very quick but they play too much and are a complete mess. They also cleaned the machine prior to me with a dry tissue. TLDR: untrained, unprofessional, late, unsanitary