InFocus Eyecare Brooklyn

❤️ my sons first visit went great. It was busy but the line was moving quick, didn’t have much to do today as It was my day off from work. The staff and doctor were amazing! Thank you for a great first visit! Keep in mind though, It is in a location that has a lot of traffic foot work, they also accept most insurances including Medicaid, this location will definitely be busy from the moment they open and close! It does get very crowded and busy but seating is available, so make your appointment when you really have the time and energy!!

Dr. Wong is fine. It seems she's extra nice to compensate for everyone else's horrible behavior. The people in the back are some of the most unprofessional humans on the planet. They sit you down at a machine and don't tell you anything and yell at you for having to rerun the machine tests. They are too busy chatting with random people who pass by and say hi instead of doing their job. It's also very hard to understand what they are saying and they seem to get upset about that. I have ALWAYS had someone tell me what the machine was going to do and walk me through the process. These guys must have 0 training. They were also late to the appt by 45 minutes. No one was before me and the machines were not occupied. So why is there such a delay? Everything should have been very quick but they play too much and are a complete mess. They also cleaned the machine prior to me with a dry tissue. TLDR: untrained, unprofessional, late, unsanitary

Appt was at 2:15pm, came at 1:30pm just in case. At 3pm started asking about my status. They kept saying I had two ppl in front of me. At FOUR O CLOCK I asked again and they told me they called me and I didn’t come in…. How did you call me ? When I kept asking when was my turn? Completely unprofessional, and then they try to rush everything when you are being seen. Pack your patience if you’re coming or listen to the reviews and go somewhere else.

I love coming here! I've been coming here for about 16 years, and they have advanced their methods of ensuring correct fit and prescriptions along the way. The fit is always spot on, and they will always adjust the fit as needed. They have a wide selection of frames and lense add-ons, and work with you to meet your budget and requirements. Mayra always is extremely helpful with helping me choose the perfect frames.

I am reluctant to do things local BUT I gave it a shot & the staff here are so nice, helpful, professional. The wait is hit or miss…..bring a book & chill. Myra, Crystal, Lyesha (I probably misspelled her name) assisted me & were great. We had a rush order & Myra made sure we got our glasses on time. Dr Buck was thorough, straight to the point & polite. I’d come back & I recommend