Susan Adams
My original MRI appointment was cancelled due to a power outage, but I decided to stop by to familiarize myself with the location. The employees were welcoming and informative. One suggested that I complete the necessary paperwork at home to bring back the following morning. That was a big help. Though the waiting room was full this morning, the wait was only 10 or 15 minutes, and the receptionist was professional and friendly. The young tech who performed the MRI was accommodating and helpful, explaining the procedure and pausing for questions and to be sure I understood what to expect. The machine was not the typical tunnel like structure, and while I managed with other MRIs, this setup was a pleasant change. It’s still very LOUD, and chilly. Earplugs were provided, and I kept my sweater on. I was given a timeline of 5 days to have the MRI read. I expect they will honor that timeline. The experience at Westchester Advanced Imaging was quick and easy, and based on my positive experience, I recommend this Imaging Center and would use it again if needed.

