Amanda Bonaventura
THE OUTRIGHT RUDENESS OF THIS OFFICE'S FRONT DESK IS MIND BLOWING. THEY ARE AN OFFICE DEALING WITH ONLY PATIENTS WITH AN ILLNESS THAT MAKES EVERYDAY TASKS EXTRA HARD. 1 - AFTER TAKING MY FATHER TO THE DOCTORS, over an hour drive in traffic i walk in with my 2 small children, and was greeted by the beyond rude and classless front desk who was trying to tell me no children are allowed. As i was given a hand gesture that we had to leave. I told the front desk that the bathroom was supplied with a BABY CHANGING TABLE, so why would that be there if " KIDS ARE NOT ALLOWED". WE WERE FORCED TO STAND OUTSIDE IN THE HEAT BECAUSE OF THIS "RULE" 2- MY FATHER IS A SEVERE DIABETIC AND ALSO AN AMPUTEE, SO HE NEEDS SOME ONE ACCOMPANY HIM ON HIS appointments. 3- AFTER ALL THIS I CALLED MONTHS LATER TO TELL THE FRONT DESK HE WOULD BE A FEW MINUTES LATE BECAUSE OF TRAFFIC ON THE BQE TO BE TOLD HE WOULD ONLY HAVE 30 MINUTES OR WOULD NOT BE TAKEN TODAY. WITH THE RUDEST ATTITUDE I HAVE EVER HEARD. NYU IS SUPPOSED TO BE A HONORABLE HOSPITAL I SUGGEST YOU REVIEW YOUR STAFF IF THAT IS THE REPUTATION YOU WANT TO UPHOLD. I HAVE NEVER IN MY LIFE EXPERIENCED THE LACK OF COMPASSION OR EMPATHY for people with such debilitating disabilities.