Highrise Orthopedic And Spine Care Pc

Called the office to schedule an appointment for my mom and to confirm that they accepted her insurance. I was told they did accept it and that there would be a $50 copay, so we scheduled an appointment with Tyler Mollet. My mom took the day off work to attend the appointment. When she arrived, the office staff told her there was no appointment scheduled. After some back and forth, they said they would still see her, but then informed her that they do not accept her insurance after all. This was extremely frustrating and disappointing. The misinformation and lack of organization caused my mom to miss work unnecessarily and wasted her time.

Professional and outstanding Customer Service. I'm thoroughly impressed with my experience with the staff here. From my initial call to schedule an appointment with Florencia (Sorry if misspelled) throughout my visit with the Dr. was a refreshing experience. Smiles and genuinely welcoming atmosphere. During these challenging times for the Medical field it was really a great feeling to see business as usually while maintaining safety first. Thanks again!!!!