Health East Medical Pc

I had an excellent experience at this medical facility and would highly recommend it. From the moment I walked in, the entire staff was welcoming, professional, and attentive. The front desk team made the check-in process smooth and efficient, which set a positive tone right away. The doctors were knowledgeable, patient, and took the time to listen carefully to my concerns. They explained everything clearly and made sure I felt comfortable with the treatment plan. I truly appreciated how thorough and compassionate they were throughout my visit. The nurses were equally outstanding—kind, attentive, and very professional. They made sure I was comfortable and were always quick to respond to any questions or needs. Their friendly attitude and genuine care made a big difference. Overall, the entire team—from the doctors to the nurses to the administrative staff—worked together seamlessly to provide exceptional care. The facility itself was clean, well-organized, and very welcoming. I’m grateful for the quality of care I received and would absolutely give this facility a 5-star rating.

Although the staff is nice, I am giving this office a very low rating.If I could give them zero stars I would do just that. Unfortunately, the doctors or nursing staff do not value their patients time or healing. This facility needs to find another way to administer epidural shots as it makes no sense to have people leave their homes at 5 o'clock in the morning and not be seen until 8/9 o'clock. They have a terrible policy where they administer epidural injections to those who are receiving local anesthesia first, while patients who desire to have general anesthesia have to wait all morning regardless of the time they signed in to be seen. In other words, if you came in at 5:30 in the morning to receive an injection under general anesthesia, you will be seen last as local anesthesia takes priority.