Harlem Center for Nursing and Rehabilitation

I am very pleased with the care my mother is receiving at Harlem Center. From her perspective and mine, the staff treat her with kindness and respect. They are attentive to her needs, patient with her, and make her feel valued and comfortable. The facility is clean, and the employees are courteous and professional. When I come to visit, I have no problem accessing the building or my mother, and staff are always willing to answer my questions about her care and follow up when I have concerns. Overall, I can honestly say I have no problem with this facility. It is one of the better places my mother has experienced in a long time.

What struck me the most was how compassionate every one of the center's employees had been in the operation of their duties. All the executive administrators, housekeepers, and security were very personable, professional, friendly, and loving. For the few weeks that I was in rehab there, I noticed that, at times, some of the patients were grouchy and attempted to take their frustrations out on the nurses and CNAs, either verbally or physically. The Harlem Center for Nursing and Rehabilitation professionals calmly went about their duties, feeding them and cleaning them up. As many patients could not go outside, the health service workers would happily transport them from the Day Room. They went up and down the halls, giving them a sense that they were still loved and cared for despite their age and health limitations, necessitating another type of mobility. What I missed the most about my stay at the Harlem Center For Nursing and Rehabilitation was my time doing physical exercises on their equipment with the very pleasant, highly knowledgeable, certifiably professional trainers. They were patient with me, all of the residents, no matter what their disabilities. They supported a woman who could barely walk or stand up. Then they had her get out of her wheelchair and take two tiny steps. Those two steps meant the world to her. It was as if she had just completed a ten-mile race, and she smiled as if she just had received an Olympic gold medal. As a member of The Abyssinian Baptist Church, the Bible teaches us to love and care for one another as we are all children of God. My time at the Harlem Center For Nursing and Rehabilitation reminded me of God's teachings every day and every time I watched their compassionate operations. I want to give a shout-out to wound nurse and administrator Danielle, nurse Joycelyn, C.N.A. Ms. Turner, Carol, and Social Worker Chyna for being so lovely to me and everyone else in the facility. They made my time feel like home. My time working out in rehab was terrific due to the professional and outstanding care of everyone, especially Mark and Azizza. That goes for everyone on the staff whom I had the benefit of encountering.