Gotham Gastroenterology

the office waiting room is extremely dirty. every seat looks like someone has had an accident in it multiple times. I visited once and the next day they called me to tell me they lost my blood draw sample and that i need to go in again. They were not willing to provide any explanation for it and were completely unapologetic about it. They just said “it happens sometimes.” After I let them know I was not going to return for a redraw, I was still sent a bill for the blood testing that never happened. I spoke with customer service but it’s been over a month and nobody ever reached back out to correct this. Would not recommend this place

I am so grateful to have found a doctor that listens to me, that makes an effort to understand my troubles, that takes action, and that checks in on me to ensure the action we’ve taken is the right one. Dr. Kim listens and shows he cares and I truly felt that while under his care. It took me roughly 5 years to bring up the courage to see a doctor again after a bad experience, and I’m beyond relieved and grateful I did. Thank you Dr. Kim!