George Kandel ,Optometry,P.C.

I had an excellent experience with this eye doctor and their entire team. From the moment I arrived, I felt listened to and genuinely cared for. What stood out most was how helpful they were with issues that went beyond a routine eye exam—they took extra time to explain my options, addressed concerns I didn’t even realize were connected, and made sure I fully understood my eye health. Their professionalism, patience, and willingness to go the extra mile made a stressful situation much easier. I left feeling confident, informed, and well taken care of. I highly recommend this practice to anyone looking for thorough, compassionate eye care.

Oh boy, where do I begin? Firstly, I was looking around my area for an excellent place to add a prescription to my Prada eyeglasses. A quick google search leads me to a few places, but this place, in particular, had the best reviews, so I was confident in thinking I would have a positive experience. I decided to disregard the fact that a homeless person was sleeping right in front of the store in google images because I know that's not their fault, but I should have taken that as a sign to go another route. The office is clean, and the one staff I met was amiable and accommodating. I handed her my Prada glasses and the prescription my optometrist gave me along with the specification that I needed the final product to have a blue tint, she said that's fine and gave me the eta. of 2 weeks... 4 weeks later I call to check up on my glasses and guess what? They are lost...interesting. I never received a call before me initiating the conversation on the whereabouts of my product. They offered me a replacement, great, but the inventory was lacking in the "taste" department and the glasses there were cheaply made "name-brands" curtesy of Luxottica. I was recommended these Versace frames which I was hesitant in choosing due to its feminine appearance, but I was told "all Versace glasses are unisex"...false information, but I didn't know it at the time. Another three weeks later, after the first four weeks for a total of 7 weeks waiting, I received the call to pick up my Versace glasses. I remember I asked for a brown gradient tint; instead, I received a dull gray shade. I know this facility is not to blame instead it's the factory in which they have the glasses made, but they never offered me a refund of any sort, and they lied and sold me women glasses and then got the style wrong with an absurdly low level of communication is ultimately why I leave this bad review. I eventually had to go elsewhere, and spend more money, to get a new pair of glasses, and they were able to do it quite easily.