Omar A
I stopped into Sunny Eye Shop without an appointment yesterday 2/17, and from the moment I walked in, the space felt welcoming. The shop was busy, with three staff members working, but I was acknowledged right away. I explained why I had stopped by, and to my surprise, Dr. Shoaib herself was right there on the floor and introduced herself—so down‑to‑earth and approachable. I was then assisted by Zuleika (and yes, her hair is amazing!). She listened carefully as I explained my situation and showed me around the shop. I also brought a pair of frames that I hadn’t purchased there and asked if they could be adjusted or reused. Zuleika was honest and very clear. She explained that because the frames were older and not from their shop, she didn’t feel comfortable guaranteeing any adjustments since they could break. She must have asked me about five times to make sure I understood the risk. I truly respected that—most places don’t take the time to protect both the customer and themselves that way. After thinking about it, I went ahead and told her I took full responsibility. My exam went smoothly, the service was outstanding, and the entire team made me feel taken care of from start to finish. It seemed to be an all‑female team yesterday—maybe even a female‑owned business—which I truly admire and support. I highly recommend Sunny Eye Shop. I can’t wait to pick up my new specs. Thank you for seeing me without an appointment and making this such a great experience!