Aura Rancier
My experience with DR DAYNA PANCHAL was absolutely exceptional. She was kind understanding, had a lot of patience and even took notes for me. She took the time to google things for me to purchase otc to help with my issue. She is amazing and I feel bad I’m giving her 3 out of 5 stars. She deserves 5 stars!!! However, what made my experience somewhat disappointing was one of the young ladies at the front desk forgot to put my information into the system I was waiting for more than 2 hours to be called but was in so much pain and discomfort that if it was not for her coligue who seemed way more experienced and attentive ( spanish young lady) who asked me for my name and noticed I was sitting there for a long time. Very appreciative of her as well. I’m not sure if the other young lady was new but things like this should not be overseen she didn’t seem concerned or regretful when she was told and never offered an apology. I was only offered apologies by the doctor and the other front desk coordinator multiple times on her behalf. Meeting all patient needs to the best of her ability should be her priority.