Flatbush Supplies & Sevices

This dental office stands out for its exceptional professionalism, friendliness, and welcoming atmosphere. If you have previously visited other dental practices, you will immediately perceive the distinct difference here. If you are considering changing your dental provider based on these reviews, I highly recommend this office. The receptionist is exceptionally professional and highly communicative. Patients are consistently informed and reminded of their appointments, which is particularly beneficial for individuals who manage demanding work and personal commitments. The reminders facilitate the scheduling of appointments. In summary, I wholeheartedly endorse this dental office, awarding it a perfect score of 10 out of 10. The service provided is exceptional, and I am thoroughly satisfied with my experience.

I originally booked a same-day appointment here because a filling broke out in the back of my mouth. They were accommodating and got me in quickly, and the receptionist was genuinely nice. Unfortunately, that is where the positives end. Avoid this place. Between the visibly dirty rooms, outdated equipment, and deceptive billing practices, it is not worth your time or money. The facility is extremely run-down and shares a building with a shady notary office. The treatment room was simply not clean. The walls had visible splatters on them that looked like they had never been wiped down between patients. The equipment is incredibly dated. They still use the painful, old-school X-ray method where you bite down on a sharp piece of plastic and wear a heavy lead vest while the assistant leaves the room. Worse, Dentist Chinar Mahadkar came into the room wearing a visibly filthy splatter guard. I had to explicitly tell her it was disgusting, which prompted her to finally go into the other room, wipe it off, and change her gloves. After cleaning my teeth, the dentist Chinar Mahadkar asked if I wanted fluoride. She explained the benefits and said it was just a disposable tray with cotton candy flavored gel that I would bite down on for four minutes. I have sensitive hearing and listened to every single word she said. At no point did she mention this would cost an extra out-of-pocket fee. When I went to the front desk, the receptionist told me I owed $35 for the fluoride. When I contested it, the back office said they would just mail me a bill for a charge I never agreed to. The dentist then went into her office and lied to the receptionist, claiming she had disclosed the $35 fee to me. I got so angry at the blatant lie that I walked right into the office and confronted the dentist directly. I told her point-blank that at no point did she tell me that the fluoride costs $35. She immediately backpedaled, saying they would waive it and that maybe there was a miscommunication. There was no miscommunication. There was zero communication about the cost because who would agree to pay $35 for four minutes of gel? It felt like a deliberate, routine scam they run on patients. I do not care about the $35, it is entirely about the principle and the dishonesty. It is a shame the incredibly sweet receptionist works in such a crappy environment full of thieves. Do yourself a favor and find a clean honest dentist.