ENT & Allergy Associates - Fresh Meadows

Avoid this practice like the plague! My daughter was seen here by Dr. Azodi. I had a simple question after her appointment that took 3 calls to be answered. The call center reps sent 3 messages to which were not answered until I spoke to a Supervisor after spending 3 days and at least 30 mins calls. Only to find out they sent a reply after my 1st call and no one made me aware of this. I checked my voicemail to make sure I did not get a message and nothing was there. Need less to say I have cancelled all upcoming appointments with this practice.

After a disappointing experience at another of their Astoria locations, I stumbled upon Dr. Levy. It was like a breath of fresh air. I felt a sense of calm and professionalism from the moment I stepped into her modern and clean office (a stark contrast to the other Astoria locations, which are dated and stuffy). Dr. Levy herself was a ray of sunshine. Attentive, patient, and thorough, she took the time to truly listen to my concerns and explain my condition in a way that was easy to understand, unlike the previous doctor who rushed through my appointment. Dr. Levy created a space where I felt comfortable asking questions and getting all the needed information. Her approach to treatment was collaborative, not dictatorial. She explained the various options available and discussed the pros and cons of each, making me feel like I was an active participant in my healthcare. Most importantly, she offered practical steps I could take to alleviate my symptoms right away, which was a welcome relief from the feeling of helplessness I had after the previous appointment. If you're looking for an ENT doctor who is as skilled and compassionate as she is, Dr. Levy is your answer. I wouldn't hesitate to recommend her to anyone needing an ENT specialist. I would've given five stars if it hadn't been for a mix-up with their appointment office. A mistake on their end delayed my follow-up by eight days. Ask for a text or email confirmation so the same doesn't happen to you.