S Nm
First and foremost, please note that I rarely write reviews and do not tend to be negative; I post this to alert Dr. Vezza and hopefully make changes in the current office supervision; and warn potential patients with possible life threatening ailments. I was very pleased for two years but since the change in office staff and COVID-19 I am changing doctors. I have a serious 4.3 cm ascending aortic aneurysm; major surgery may be required if it grows to 5 cm. I made my usual 6 month appointment and wasn't told a substitute doctor was seeing me. In my opinion, the doctor was condescending and then after 15-20 minutes with me, basically reading my digital file, billed for a 30 minute preventive consultation. Medicare won't pay and I will file complaints with AMA if I get a bill. My aneurysm requires medical imaging requiring blood work ups. There was no follow-up by the office staff and upon MY follow-up I was told the lab stated the blood was not testable. I had to re-do everything; I understand if the lab has an issue but I don't accept the lack of follow-up by the office staff. After two calls with other issues trying to reach Dr. Vezza, a receptionist called me. It seems Dr. Vezza is distancing herself from the patients. Additionally, despite my concerns that my secondary wants an authorization code, I only received a claim number. There are even more issues but now I am receiving phone calls to make an appointment because I am overdue, early December 2020, for a checkup. Meanwhile, I received a call, not from any doctor, but from a receptionist in late August that my results were okay and do my usual follow-up..that would be late February 2021. This is sad and alarming at the same time.