Dr Tam Nguyen Llc

I just received a letter from MSRivington to inform me that I will not be seen as a patient, even though I am a former patient for years. The reason they stated was that I missed a few appointments. I contacted MSRivington and spoke to a clerk and explained that I was having surgical procedures. And also did a follow up on MyChart. Which evidently no one reads. Then on FRIDAY, March 27th I rec'd the letter. Withdrawing me from the program. Well I had a stent surgery on Thursday the 26th at MS Morningside which my cardiologist said was definitely needed. It's a shame that the MS Rivington location for being such a fairly new facility treats it's former patients like this. Especially a patient who always tries to get through for an. Appointment when the phone is never answered. And also to be dropped because I needed stent surgery and couldn't make an appointment is ridiculous. DO BETTER, then you wonder why people leave negative comments. P.S. also the two sheets of useless psychology programs were addressed to the wrong patient. How can you put the correct address on the envelope but the incorrect name on the info sheets. 🤔

Unfortunately, I can’t recommend the psychiatry department based on my experience. I worked with two doctors and often felt unheard. It was hard to get in touch with anyone, calls to the front desk were often unanswered or dropped, and getting a callback was difficult. When my doctor was out of the office, I sometimes felt unsure about who was actually covering my care. The office itself is clean and pretty at least