Vanessa Johnson
Dr. Bhatnagar seems to be a kind caring ger, HOWEVER, his office is run very poorly. After your appointment it seems to be impossible to speak with him on the phone for any question or concerns. On a couple of occasions after office visits phone calls/ and messages I've left for him are not returned. The latest issue is a prescription was sent to pharmacy for me. I have no ideal what the medication is for since during my visit on Jan. 16 he and I discussed that a prescribed medication for my headaches was not required and I could continue with Tylenol when necessary. Two days later I received a txt from CVS that a prescription was ready for pickup. I am unable to get him on the phone to discuss. I have never been seen by him at the scheduled time. There is a sign taped to the plexiglass in the waiting area that he is running an hour behind scheduled. Some of the women at the front desk are unfriendly and dismissive, and as mentioned by others someone at the call center hung up on me when I said it was urgent to speak with him regarding test results from a critical procedure. Had to wait a month for an office visit that was scheduled six weeks prior to the procedure to find out results. Although MyChart indicated results were in two days after the procedure!

