Dr. Jm Da Silva Psychologist Pc

My mother missed her appointments due to the unexpected passing of her brother, and instead of being met with compassion, we received multiple calls from the office staff criticizing her for missing them. While one staff member briefly said, “sorry for your loss, but…,” the overall tone was dismissive and lacked empathy. To make matters worse, another staff member called again shortly after to repeat the same complaints about the missed appointment. During a difficult time for our family, the repeated calls and lack of understanding felt incredibly insensitive and unprofessional.

Dr Da Silva has been very open in not only listening to my concerns and challenges but also has provided me with wonderful insight. I appreciate her candor and ability to allow me to ask the hard questions to help me grow. I have been able to internally work through a lot of my challenges simply from her allowing me to talk them out.