Dr. Jay Fensterstock Dds P.C.

I am new patient and this review is specific about Alexandra, who helped with scheduling and logistics. She was extremely professional, kind, and skilled in scheduling. Although there were no appointments available without a long wait, she booked an appointment for me and said she would call back if an opening came through cancellation. She texted me all of the contact information for her, the practice, the appointment information, and what I would need. And when a cancellation came up, she called me and rescheduled my appointment. Having worked in scheduling before, I know it's not magic to efficiently collect insurance info, check schedules, and follow up on cancellations -- even when it fells magical -- it's skill. Really impressive.

It's great to know when staff cares and goes the extra mile to help people make an appointment. My tooth is still savable but every in-network endodontist within a 50 mi radius had no appointments until at least August. But at concerned dental care Alexandra put me on a wait list and quickly called me back to fill the next available cancellation. So grateful; teeth are a great thing to take care of