Patient rating
2.6 / 5
5 patient reviews
Clinic profile
Psychiatry
2.6 / 5(5 ratings)
82-11 37th Ave #401, Flushing, NY 11372, USA
Wait time, consultation cost, and appointment access at a glance.
2.6 / 5
5 patient reviews
1 location
Queens
1 plan
Self-pay only
Patient ratings
5 ratings · 5 comments
Recent ratings and comments from patients.
Theresa Rivero
Oct 15
I am truly grateful for the care and understanding that Dr. Szuster has shown toward my son. From the very beginning, he has been compassionate, patient, and deeply committed to his wellbeing. He takes the time to listen, guide, and follow up with genuine concern. always making sure my son feels supported and understood. His kindness and professionalism have made a real difference in my son’s progress and confidence. It brings me peace knowing that he is in such caring hands. Thank you for your dedication, compassion, and for always going above and beyond to help my son thrive. You have been God sent 🙏
enmanuel roman
Dec 17
Love this Doctor so kind and really listens to you as a patient. The staff the psychological and psychiatrist are all amazing. Sophia the secretary is a very sweet woman and will always look ways to accommodate for appointments and any other need. I'm so thankful for the Doctor may God bless him also Simon is such a good Doctor so willing to listen and go the extra mile.
Carlos Ortiz
Mar 21
The admin staff is horrible. They say they will take care of your medication management, but they don’t. I left a message twice about not being able to receive my medications and even the pharmacist expressed her annoyance with me about the office not being reliable. I had to pay for another visit to the doctor and explain that I didn’t get my meds. So Sofia, said she will handle it. A week later, still without meds, and I left another message, for a total of 3 weeks waiting patiently. I told them that it is affecting my work, and they still show they do not care. Write your responsibilities down and do your job or increase the number of staff. Also, the wait time is definitely horrible just to see the doctor for 10 minutes. It is not worth it going to this office. Find a more reliable one if you can.
Michelle T
Mar 4
Called to ask for availability The receptionist is asking personal intake questions about my current meds, then when I stated I was not comfortable when it sounded I was on speaker.. this is a HIPPA violations. Then she said there was a wait list when she had just shortly confirmed the Dr. Was taking new patients. The ethical conduct of the person who answers needs to be re evaluated.
H Naharaf
Nov 3
I’m literally sitting in the office and waiting. For what? I have NO IDEA. I have spent the last hour filling out paperwork, meeting with the PA... and waiting. The doctor has walked past the room I’m sitting in several times, always on the phone or laughing with the nurses. I’m being completely ignored and even asked if the wait is going to be much longer. The receptionist told me to go pay the meter, because I’m going to be waiting awhile. When I finally met with the doctor, he was incredibly dismissive of my needs and outright told me he wanted to talk to my other care provider (of 4 years) relative to medication he didn’t think I should be on- based on his 9 minutes spent with me. I went to get pre surgical clearance and he wanted to schedule further sessions to charge insurance before he would give me clearance. I would avoid this doctor at all costs.
Primary focus: Psychiatry
Specialties
82-11 37th Ave #401, Flushing, NY 11372, USA
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