Valerie D
Never showed up to my appointment, didn't even know the time for my appointment and lied talking about the train was delayed when there were no delays on that line because that's the exact line I took to get there. Those trains were coming every 5 mins. He also hung up on me in the middle of the conversation. Came for a 2:15pm appointment and was told to wait 45, left at 3:17 without being seen. Extremely unprofessional

