DoctorHere Primary Care Clinic - Manhattan

I like Dr. Hyun Lee. She listens and is caring and they go through a thorough blood test but the receptionists are a bit of a scam as they asked when they can schedule a follow up appointment to review the results (which I assumed was normal practice for them) only to be charged for a “follow up visit” and another copay. They should offer the option to just send the results first if they’re going to charge for the virtual follow up and make it clear that this is not mandatory.

I have been seeing Dr. Hyun Ji Lee at this practice for years and have generally had positive experiences — she’s usually been kind and professional. However, my most recent visit was very different and disappointing. During this appointment, she seemed unusually short and irritable, did not listen to my concerns, and repeatedly interrupted me. When I tried to ask a question about a prescription, she raised her voice and said, “I’m the doctor,” which felt dismissive and unprofessional. To make matters worse, I later received a bill from the lab despite my insurance typically covering all routine labs. I have been trying for days to contact the office for clarification, including multiple calls lasting over 20 minutes with no answer. This experience was frustrating and out of character compared to my prior visits and now im stuck with a bill I have no idea what it is for!