Doctor Medical Of Ny Pc

If I could give this place a ZERO I would. It’s 11:40 a.m and I still have not been seen by anyone when I’ve been here since 9 am. The receptionists are all extremely rude and just sit there doing nothing. They are either on their phones or just sitting there chitchatting with one another. Patient care definitely doesn’t come first here and forget about your HIPPA rights. These girls will put your information on posters if they could. On my life, this place is WORST than an emergency room.

This place is more interested in illegally collecting co-payments they are not entitled to and gobbling up as much Medicare and government money as they can, than they are in taking care of their patients. They schedule appointments every 15-20 minutes which is why their patients wait over an hour to seen. The doctors are always in a hurry to get you in and get you out--it is run like a factory. To make a long story short, you cannot see the doctor without paying the co-payment. They charged me a $50 co-pay to see the doctor when they shouldn't have and when I went to Aetna to get a refund, they gave Aetna the wrong billing code so that they could keep my money. My physician Diane Ritter never called me to give me my test results--rather the office would schedule follow-up appointments without telling me! On the day before these follow-up appointments, they would call to confirm even though I had not scheduled them. The aim is to get the patient back in the office to see the doctor so that they can collect more money. One of the medical assistants behind the front office counter accused me of wanting medical services for free--when I suggested that my appointment was covered by my insurance and that I did not need to pay the co-payment. I guess she is not aware of the cost of employer-provided health insurance which can run anywhere between $1,500-$2,000 per individual, per year (that amount does not include co-payments, prescriptions, medical procedures, lab work etc.). Again, this is not a medical group that is interested in providing quality care. They are only interested in profit and treat their staff and their patients accordingly. I would stay away from all their offices; here is a list from their website: dmgny.com