Diamond Braces Orthodontist: Braces & Invisalign

My experience here was okay, the young ladies that helped me were amazing & very welcoming but the lady who originally helped me was rude and obnoxious, very unprofessional. Every time I have an appt, I make sure she doesn’t take me. She’s an older Spanish lady I believe Dominican, her name was slightly difficult but started with a Y. She made a racial comment about me thinking I didn’t know Spanish… I don’t know why they have people like her doing consultations when her customer service is terrible.

I loved the experience, my first visit went well but, at first they couldn’t locate my credentials but when they did their service easily got much better. The attitudes the employees had today were positive and outstanding. I am very much ready for my 2nd visit at the 3rd Ave location!!