Comuni Acupuncture - Queens Acupuntura

First time doing dry needling acupuncture and honestly the experience was great. Miriam who was our acupuncturist was very accommodating and super friendly which made me feel very at ease. She explained the type of feeling and sensation that you will feel ahead of time. She kept it very professional, but friendly at the same time which helped me feel more at ease. She was more than happy to help and do extra in terms of relieving the muscle. I also can’t exaggerate how I fell asleep during the process, but it was definitely relaxing enough that my body felt very light. Coming out of it, there is some soreness, which is to be expected as it is targeting the muscle. I would highly recommend and I would try to book with Miriam. Another highlight about Miriam is that she seems very passionate about what she does and that’s probably the best type of person that you can ask for when doing this process.

I don’t like to write negative reviews about small businesses, but I can’t stop thinking about how inappropriate and unprofessional my experience was with Comuni Acupuncture. I had just moved to the area from Manhattan and was looking for a local acupuncturist, especially as I’m in my third trimester and wanted support both now and postpartum. Comuni came recommended in a local moms group, and the clinic looked clean and conveniently located, so I booked an appointment. The next day, someone from the clinic (I’m assuming the owner, since she handled the insurance details) called to clarify my coverage. After confirming my coinsurance, she asked where I was delivering my baby. When I said I was planning a home birth, her tone immediately shifted. She made several judgmental and unsolicited comments about home birth, sharing “horror stories,” warning me about what I “should” do, and even saying she and the practitioner were “weary” of home births. She specifically said she would never support a VBAC home birth. This was incredibly unprofessional and inappropriate. My birth plan is none of her business, and certainly not something to be met with fear-mongering or judgment — especially from a clinic I had never even visited. Instead of feeling supported, I left the call shaken and uncomfortable. After discussing it with my husband and doula, I decided to cancel my appointment. To make matters worse, she later called back insisting that I hadn’t met my out-of-network deductible — something I knew for a fact wasn’t true. After double-checking with my insurance provider, it turned out she was wrong and there was a glitch in their system, but she was combative and insistent on the phone. Ultimately, the entire interaction left me with a very negative impression. I was hoping to find a supportive, professional acupuncturist in the neighborhood, but instead I felt judged and unwelcome before even stepping foot in the clinic.